Privacy Policy

Privacy Policy

Introduction

Welcome to https://hot-air-balloon-dubai-ticket-price.terratrek.net! We are committed to protecting your privacy and ensuring that your personal data is handled with the utmost care and security. This Privacy Policy explains our practices regarding the collection, use, and disclosure of information from users visiting our website and interacting with our services.

Scope

This policy covers all aspects of our online presence, including but not limited to:

  1. Our official website at https://hot-air-balloon-dubai-ticket-price.terratrek.net.
  2. Any mobile applications or software we develop and make available for download.
  3. Services offered through our platform, ensuring that your interactions with us are protected.
  4. Information collected both directly from you and indirectly through third-party sources.

Please note that this policy does not extend to external websites, apps, or services linked from our platform. These entities have their own privacy policies governing data collection, so we encourage you to review them before providing any personal information.

Processing Activities

Our Privacy Policy guides how we handle your personal data when:

  1. You use our applications and services as an authorized user, ensuring your account security.
  2. You visit our websites, allowing us to track and improve user experience.
  3. We communicate with you via email, calls, or text messages for newsletters, promotional offers, or support purposes.
  4. You provide feedback or participate in surveys, which helps enhance our services.

Personal Data Collection

We collect various categories of personal data to deliver personalized experiences and services:

  1. Account Information: This includes your user name, registration details, and password (hashed and salted for security).
  2. Payment Information: Details related to payment methods you use to purchase our services or products, such as credit card numbers and billing addresses.
  3. Financial Information: Transaction history and financial data associated with your use of our services.
  4. Purchase Information: Products or services bought from us, including quantities and order dates.
  5. Mobile Device Identifiers: Unique device identifiers (UDIDs) or advertising IDs to deliver personalized content and ads.
  6. Location Data: GPS coordinates or location-based services data when you use our apps or visit our websites.
  7. Feedback and Reviews: Comments, suggestions, or ratings you provide to help us improve.
  8. Social Media Information: Details obtained through social media platforms when users choose to log in via these accounts.
  9. Product Information: Data about products viewed, searched for, or purchased on our website.

We collect this data using various methods, including direct user input, tracking technologies, and third-party partnerships.

Cookies

We employ cookies to enhance your experience on our websites and applications:

  1. Strictly Necessary Cookies: These ensure basic functions and user security.
  2. Preference Cookies: Remembering your preferences for a personalized experience.
  3. Analytics Cookies: Tracking website usage to analyze trends and improve performance.

Users can manage their cookie choices through our Cookie Manager, allowing them to control non-essential cookies.

Retention and Deletion

We retain personal data only for as long as necessary or required by law:

  1. Data related to account management and transactions is kept for the duration of your account’s active status and may be retained post-closure for legal or tax purposes.
  2. We anonymize or delete data when it is no longer needed for the original purpose, ensuring user privacy.

Security Measures

We take robust measures to safeguard personal data:

  1. Implementing encryption protocols for secure data transmission.
  2. Engaging secure third-party processing partners who adhere to strict data protection standards.
  3. Regularly reviewing and updating our security practices to protect against unauthorized access.

Children’s Privacy

We do not intentionally collect or solicit personal information from children under 18 years of age. Our services are designed for a general audience, and we encourage parents and guardians to supervise their child’s online activities.

Your Rights

Depending on your location, you may have certain rights regarding your personal data:

  1. Access: Request access to the personal data we hold about you.
  2. Rectification: Ask for corrections if your data is inaccurate or incomplete.
  3. Erasure (Right to be Forgotten): Demand the deletion of your personal data in certain circumstances.
  4. Restriction: Limit our processing of your data while we verify or rectify discrepancies.
  5. Portability: Receive your personal data in a structured, commonly used format.
  6. Objection: Object to the processing of your data for specific purposes.
  7. Non-Discrimination: Be free from unfair treatment due to exercising your data rights.

To exercise these rights or have any data-related queries, please contact our dedicated privacy team at your earliest convenience.

Changes to Policy

We reserve the right to update this Privacy Policy as needed to reflect changes in our practices or legal requirements:

  1. Any modifications will be posted on this page with an updated effective date.
  2. We encourage users to review this policy periodically for the latest information.

Contact Information

For any inquiries, unsubscribe requests, or data privacy concerns, please reach out to us:

We value your trust in our services and are committed to maintaining the highest standards of data protection.